Careers

List of 2 items.

• Director of Strategic Marketing & Communications

  Chatham Hall is excited to begin a search for a Director of Strategic Marketing & Communications (DSMC) to be a visionary leader in driving its integrated marketing efforts and overseeing strategic communications. The DSMC is a multifaceted collaborative leader who provides innovative strategic leadership in all aspects of Chatham Hall marketing, messaging, and communication. The DSMC has ultimate responsibility for ensuring that Chatham Hall’s brand is positioned and leveraged effectively and strategically in all forums and mediums. Serving on the School’s Administrative Leadership Team (ALT), the DSMC plays a critical role in growing and enhancing the School's visibility through strategic marketing initiatives and targeted branding campaigns.

   

  The DSMC must be able to think strategically at the highest level, bring a proactive and nuanced approach to marketing and communications, and shift seamlessly and effectively among a variety of different roles. As a member of the ALT, the director will serve as a trusted advisor and thought partner to the Rector (head of school) and will be responsible for the development and implementation of a marketing communications strategy, and a broad and diverse range of community, media, public relations, and crisis communications. The successful candidate will be able to develop and implement strategic priorities while partnering across campus at the ground level with colleagues.

   

  The DSMC leads all aspects of internal and external communications to develop and sustain an integrated and effective marketing and communications plan. The successful candidate is responsible for the stories that Chatham Hall tells about its mission, values, and priorities and the ways that they manifest in the student experience. The DSMC is a forward-thinking communicator able to leverage opportunities as they present while also effectively anticipating and navigating challenges.

   

  Responsibilities

  • Lead the strategic institutional efforts to plan, execute, and sustain Chatham Hall’s marketing and strategic communications plan so that the School’s identity is clear and compelling to external and internal audiences and constituents.
  • Develop and implement processes and systems to ensure consistency across all communications.
  • Collaborate with the Rector, ALT, and Board of Trustees to develop strategy and disseminate the School’s key messages to various constituencies by drafting, editing, and revising all digital and print communications.
  • Work with all constituencies (internally and externally) to promote a sense of community and enhance the School’s appeal to a wide range of faculty and staff, alumnae, parents, friends, and prospective families.
  • Assess the existing tools used for internal and external campus-wide communications and collaboratively develop plans to optimize both their efficacy and their content with the goal of more effectively sharing important information.
  • Curate and manage all Chatham Hall’s media, publications, and other printed materials, including the School's website, press releases, electronic communication, social media platforms, magazine, and promotional material.
  • Serve as Chatham Hall’s resident crisis communications lead.
  • Effectively manage the marketing and communications budget, evaluating short and long-term budget needs.
  • Maintain a dedicated campus presence and actively engage in the life and program of the School; perform other duties as assigned by and in support of the Rector.

   

  Desired Qualities

  • An appreciation for the mission of Chatham Hall and its commitment to girls’ boarding education.
  • A deep understanding of the varied and nuanced relationships among a wide range of individuals, departments, and constituencies.
  • Ability to lead with integrity, humility, and creativity.
  • Strong strategic vision with a willingness to solicit ongoing feedback from community stakeholders to help continually refine and improve overall strategy.
  • Superior oral and written communication skills and a demonstrated capacity to collaborate with various constituent groups.
  • Multiple years of experience in content development and management for print and web, and comprehensive marketing experience along with a willingness to embrace new technologies and developing trends.
  • Demonstrated project management skills and understanding of digital media tools, social media, video, and website design.
  • Attention to detail combined with the ability to prioritize and manage multiple tasks simultaneously in a deadline-driven environment.
  • A high degree of professionalism, collegiality, sound judgment, awareness, and discretion while maintaining complete confidentiality.
  • Capable of building collaborative relationships and effectively navigating across a highly engaged school community.
  • The ability to work calmly and competently in fast-moving, high stress situations.
  • A strategic mind, a collaborative spirit, a sense of humor, and the desire to become a visible, approachable, and fully engaged member of the Chatham Hall community. 
  • Provide support to members of the Marketing & Communications Team; set performance targets and evaluate performance; and actively engage self and department members in ongoing professional development and best practices within the field of marketing and communications.

   

  Areas of Particular Focus

  • The DSMC collaborates particularly closely with the strategic leaders in advancement, development, enrollment, engagement, and innovation. 
  • To ensure that the School achieves its goals for enrollment and retention, the DSMC will partner closely with the Admissions and Engagement Teams to develop a holistic marketing and outreach program for prospective and current families.
  • The DSMC will closely strategize with Advancement Teams on the development of compelling and successful targeted print and digital appeals for all constituencies. 

   

  Qualifications

  • Bachelor’s degree in communication, business, marketing, or applicable area of study.
  • Minimum 5 years’ experience in journalism, communications, media, or related communications field; experience in a secondary school or higher education environment preferred.
  • Demonstrated strategic success in communication, marketing, event management, or comparable roles.
  • Excellent organizational, writing, interview, and editing skills required; strong creative, strategic, analytical, organizational and personal sales skills.
  • Ability to think strategically about communications objectives.
  • A commitment to understanding trends and practices in the evolving fields of digital marketing and outreach.
  • Ability to speak with and craft messaging for multiple constituencies.
  • Expertise in social media, digital marketing, website development, and maintenance.
  • Ability to remain calm in a fast-paced environment with a joyful spirit.
  • Knowledge of web content management systems, web analytics, social media, and Adobe Creative Suite. Knowledge of Blackbaud and Finalsite preferred.

   

  Compensation & Benefits 

  The position is a salaried (exempt) with a competitive salary range based on applicable experience. 12 months a year. Chatham Hall offers an excellent benefit package, including campus housing and meals.

   

  To apply, please review the full job description and send a letter of interest, resume including three references, and a portfolio of marketing and communications work to Tammy Waters at twaters@chathamhall.org or Chatham Hall, 800 Chatham Hall Circle, Chatham, VA 24531.

• Student & Family Experience Coordinator

  Chatham Hall is excited to begin the search for a Student & Family Experience Coordinator to join our Enrollment Team. This role is pivotal in fostering meaningful connections with prospective and current families while providing them with a customized and engaging experience that aligns with our mission of equipping curious thinkers to lead lives of positive impact.

   

  Responsibilities

  • Student & Family Engagement: Serve as the primary point of contact for prospective and enrolled students and their families, ensuring exceptional communication and support throughout their journey with Chatham Hall. Coordinate personalized campus visits, virtual tours, and events that showcase our campus and community.
  • Affordability Support: Facilitate the collection and processing of financial assistance documentation, ensuring timely and accurate submission to support families in navigating the affordability of a Chatham Hall education. 
  • Event Coordination: Plan and execute events that highlight the Chatham Hall experience, including open houses, information sessions, and other admission, enrollment, and re-enrollment experiences, both in-person and digital. Collaborate closely with the enrollment team and student life leadership to ensure that events are informative, welcoming, and reflect our school’s values and culture. This aspect of the role includes occasional nights and weekends.
  • Student Ambassador Management and Mentorship: Train, mentor, and schedule student ambassadors to assist with campus tours, events, and outreach activities. Provide ongoing support and guidance to student ambassadors, fostering their leadership skills and ensuring they represent Chatham Hall professionally and enthusiastically.
  • Relationship Management: Cultivate strong relationships with prospective students and their families, guiding them through the admission process with empathy and professionalism. Maintain ongoing communication to address inquiries, provide information, and offer personalized support. 
  • Collaboration and Teamwork: Work collaboratively with colleagues across departments, including, but not limited to, Admission, Advancement, and Student Life, to ensure a cohesive and enriching family experience. Provide insights and feedback to enhance the overall family experience and journey.
  • Data Management: Using the School's CRM system, maintain accurate records of family interactions, event attendance, and feedback. Use data to track progress, identify trends, and inform decision-making to enhance the family experience.
  • Ambassadorship: Represent Chatham Hall at some external events, fairs, and conferences to promote Chatham Hall’s unique offerings and engage with prospective families. You will demonstrate a deep understanding of our mission, programs, and campus life.

  Qualifications

  • Bachelor’s degree in education, communication, marketing, or a related field preferred.
  • Experience in admissions, customer service, event planning, or a similar role within an educational environment - boarding school experience preferred.
  • Excellent interpersonal skills with the ability to build rapport and trust with diverse audiences, ensuring discretion and maintaining confidentiality when handling sensitive information.
  • Strong organizational skills and attention to detail in managing multiple projects and deadlines.
  • Proficiency in Microsoft Office Suite, Google Workspace, and Blackbaud systems.
  • Commitment to the mission and values of Chatham Hall, including fostering a supportive and inclusive community for young women.

  Additional Information

  The Student & Family Experience Coordinator is a 12-month, salaried (exempt) position offering a competitive salary range based on applicable experience and an excellent benefits package. Benefits include health insurance, retirement plans, professional development opportunities, meals, campus housing, and tuition remission for eligible dependents.
  
  

  To apply, please review the full job description and send a resume, cover letter, and list of references to Tammy Waters at twaters@chathamhall.org. Applications will be reviewed on a rolling basis until the position is filled.